MMC conducts the following courses:-

(a) 16-hour, 2- day course which introduces  the basic aspects of mediation and the mediation process;

(b) 40-hour, 5-day intensive training courses focusing on fundamental and practical techniques to successfully resolve disputes where trainees will, over the course of the 40-hour, five-day intensive training: 

    • learn and understand the mediation process;
    • acquire the soft skills used to help parties with divergent interests to reach a resolution;
    • engage in simulated mediations by way of role plays to develop an understanding of the mediation process and how best to utilise the skills learnt;
    • work with and benefit from coaches with professional conflict mediation experience;
    • set performance-based standards for evaluating their own progress;
    • learn about ethics and the law pertaining to mediation; and
    • develop self-understanding and confidence,after which, trainees will undergo a practical assessment to determine their suitability as Mediators.

(c) 1 or 2 day Mediation Advocacy Course for those who wish to know more about the benefits of mediation; and

(d) Refresher courses for Mediators.